Technical support
UNAOHM TECHNOLOGY S.r.l. guarantees the best technical support for repair and upgrade of equipments designed in the last 10 years.The equipments which entered the market more than 10 years ago may be repaired according to the availability of spare parts.
CONDITIONS FOR THE REPAIR SERVICE
Equipments are divided into several groups according to the item with an estimation of prices and different repair times.Furthermore, the maximum eventual budget is provided for each group. In case the repair required an expense higher than the maximum provided budget, after UNAOHM TECHNOLOGY S.r.l. notification, the customer shall expressly authorise in writing to carry out the repair anyway.
REPAIR TIMES
- Under-warranty equipments: (all groups) 7 working days
- Out-of-warranty equipments: 12 working days
- Out-of-production equipments: 20 working days
- Equipments older than 10 years: (group 5): to be agreed
Warranty on repairs
6-months warranty for each repair (as per the performed repair only).Only for group 5: 3-months warranty for each repair (as per the performed repair only).
Price list
Labour: € 85,00/h + Consumable materials + Transport freight
Fixed charge: € 70,00*. (also when non-repairable)
For herebelow indicated group of equipments nr. 5, the Company reserves the right not to carry out the repair in case of exceptional damage, lack/obsolescence of spare parts. The maximum budget set out for each group includes labour, consumable materials, substitute components and the fixed charge.
GROUPS OF EQUIPMENTS Upper limit
GROUP 1
EP312-EP313 €360,00*
GROUP 2
EP300-EP314-EP319-EP507-EP3000series-EP4000 €320,00*
HW+SW configuration for web updates (on request): see price list
(Only applicable to the following models: EP 3000 EVO, EP 3000 COLOR, EP 3000 BW with FW version below W8.0)
GROUP 3
AP401HD - AP01 SERIES – AP301 SERIES – AP 201 SERIES - EP2500 -EP2300 - RB25 - RB 23 €300,00*
GROUP 4
DATUM10 - S20 - S22 - S22A - S48 - T40 - T40A - C30 - C30A €230,00*
HW+SW configuration for web updates (on request): see price list
(Only applicable to the following models: S22A -T40A -C30A with FW version below 3.0
GROUP 5
OUT OF PRODUCTION MODELS OVER 10 YEARS.
Repair depends on:
- Spare parts availability
- Quotation approval
GROUP 6
External equipments – models: NG 500 – NG754 – FCV 300 – OPT 75 € 150,00*
CALIBRATION AND CERTIFICATION
group 2-3 with measure table € 130,00*
group 4 with measure table € 80,00*
°.°.°.°.°.°
Please fill in the form relevant to model to be repaired and enclose it to the instrument.
*prices are VAT excluded
Download
1_ASSISTENZA_TECNICAFASCIA1_uk.pdf2_ASSISTENZA_TECNICAFASCIA2_uk.pdf
3_ASSISTENZA_TECNICA_FASCIA3_uk.pdf
4_ASSISTENZA_TECNICA_FASCIA4_uk.pdf
5_ASSISTENZA_TECNICA_FASCIA5_uk.pdf
6_ASSISTENZA_TECNICA_FASCIA6_uk.pdf
